In some critical attention places it is possible to "engineer" a bit more reliability into human systems with crutches like shifts and incentives (the military sometimes succeeds at this for mission critical applications), but in most it is a failure of system designers and software developers.
Instead, consider it as attempting to extract singular pieces of information that fall outside the norm.
(And do so from a complex, noisy, or even outright adversarial environment,under suboptimal conditions, possibly even below the noise floor. )
With that framing it's actually pretty amazing that people DO notice as much as they do! ;-)
I guess the content of the website is not that important then.